Automation and Its Impact

Automation refers to the use of technologies such as robotics, artificial intelligence (AI), and machine learning to perform tasks with minimal human intervention. Examples include automated assembly lines, AI-powered customer service bots, and predictive analytics in finance.
These innovations are transforming traditional job functions by streamlining processes and increasing efficiency. The growth of automation is driven by the need for cost reduction and improved accuracy, but it also presents challenges—while some jobs are displaced, new roles are created that require advanced technical skills. To learn more, visit World Economic Forum’s automation insights.